Frequently Asked Questions:

What is ear micro-suction?

Micro-suction is the safest form of ear wax removal. A sterile suction tube is gently passed into the ear, ‘hoovering’ wax from the ear canal under a gentle suction. We use high definition otoscopy during this procedure which allows us to see directly into the ear canal at all times during the treatment.

How do I know that I have wax in my ears?

You may be experiencing some of the following symptoms:

Hearing loss
A feeling of full or blocked ears
Worsening of existing tinnitus symptoms
Dizziness
Itchy ears
A whistling hearing aid

Does the price include treatment for both my ears?

Yes, In the clinic we charge £60 for ear micro-suction, whether we clean one or both ears. Instrument based wax removal, where necessary is different type of appointment and has a dedicated appointment option on the booking page.

I'm not sure if I have ear wax, will there be a charge for an ear examination?

We can carry out an assessment and examination of your ears. If there isn’t any wax to remove we will provide you with ear care information and advice. To carry out an assessment/examination of your ear/ears in the clinic will cost £18. The clinic uses micro camera technology which allows the clinician to take images of the inside of your ear.

Do you offer ear irrigation?

No. This is because micro-suction is the safest form of cleaning ear wax from the ear canal. We only use water during the treatment process to clear the sucker tubing if it becomes blocked. Ear micro-suction is widely regarded as the best practice for the removal of ear wax.

Will ear micro-suction hurt?

No. However, occasionally ear wax can be a bit dry/stuck against the wall of the ear canal. Sometimes it can feel a little uncomfortable when the ear wax comes away. Additionally, if there is an underlying infection in the ear canal there could be discomfort during micro-suction. If an infection such as Otitis Externa is discovered, an appropriate appointment can be scheduled and a prescription issued. Please see the Medical Treatment (Infection) option on the "Book Online" page for further information.

Can ear micro-suction cause tinnitus?

Tinnitis is a very rare but possible side effect of ear microsuction. Ear microsuction is currently the safest method of ear wax removal in the UK. If you suffer from tinnitus, microsuction can aggrevate the condition temporarily. We monitor sound pressure levels daily with a calibrated decibel meter to ensure our equipment is at safe noise levels so as not to cause discomfort.

Will ear micro-suction cause dizziness?

It is possible that micro-suction can cause dizziness, but it is rare and usually resolves within just a few minutes.

I have previously had a perforated eardrum/ear surgery. Can I still have microsuction?

Yes. Ear micro-suction is the safest form of ear wax removal. Please advise us of a previous ear drum perforation or previous ear surgery when you attend for your appointment.

Should I prepare my ears before attending for ear micro-suction treatment?

Yes, We recommend that you use ear olive oil prior to treatment. This is a natural and gentle product with no known side effects. Use it twice per day for 3-5 days before attending your appointment. You can purchase ear olive oil in most pharmacies.

Ear wax can usually be removed on the first visit to the clinic, however, on occasion, a further week of softening with ear olive oil may be required for deeply impacted ear wax or very hard ear wax. A follow-up appointment in this instance will cost £15 and can be booked from the "Book Online" page. Do not put olive oil in your ears prior to your treatment if you have previously had a perforation of your eardrum.

Will my ears block up with wax again in the future?

It is possible that ear wax could build up again in your ear canal(s). Some people find that they need to attend regularly for ear micro-suction. We recommend an annual ear examination to ensure ear health and catch excessive wax buildup or any indications of infection as early as possible.

Can my child have ear micro-suction?

Yes. We can see children in the clinic from age 5 years. They will also need to have seen a GP/ACP prior to attending, who has recommended that they need ear microsuction.

The cost for children aged 5-17 years in the clinic is £35. If your situation meets the above criteria, please go to the "Book Online" page to arrange your child's appointment in order that we can treat your child. If your child should require a follow-up appointment following their initial visit, there will be no further charge (follow-up appointment must fall within 30 days of initial appointment and instructions relating to treating the ears with olive oil should be closely followed).

Is ear wax removal covered by my health insurance?

Some private health insurance companies and workplace insurance policies cover ear wax removal services. You should check with your individual coverage provider.